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#UPDATING FLASH PLAYER PLUGIN FOR FIREFOX HOW TO#
#UPDATING FLASH PLAYER PLUGIN FOR FIREFOX UPGRADE#
#UPDATING FLASH PLAYER PLUGIN FOR FIREFOX DOWNLOAD#

Delete all remaining files and folders located in the following directories.Close all browser windows and run the uninstaller.

#UPDATING FLASH PLAYER PLUGIN FOR FIREFOX DOWNLOAD#

Using Firefox, download the installer from.

I'm not sure where Firefox is picking up the old version from. Unfortunately, the Firefox plug-ins page doesn't show the entire path to the plugin location, but the only location that it is saved to is the \windows\system32\macromed\flash (on 32-bit OS) directory, and based on your previously reply the file is not present. We are investigating further to determine the root cause, and implement a fix, if necessary. Firefox releases new versions every 6 weeks and it's possible something changed on their end. We haven't changed anything in this behavior since this change was made. You're the second individual to report this on the forums (that I'm aware of) and I was able to reproduce one scenario where Firefox loads the previous version instead of the new version, although, not consistently. We performed extensive testing prior to making this change and did not encounter the situation you are describing.

#UPDATING FLASH PLAYER PLUGIN FOR FIREFOX UPGRADE#

Due to extensive user feedback the behaviour was changed (in June) to not require users to shut the browser during upgrade (re-install of same version still requires a browser shutdown). In the past, Flash Player installation forced users to close the browser during installation (including an upgrade2. The version number is included in the file name so you can safely delete the files that have an older version name. 64-bit OS: C:\Windows\System32\Macromed\Flash AND C:\Windows\SysWOW64\Macromed\Flash.32-bit OS: C:\Windows\System32\Macromed\Flash.

Rebooting the system well delete the files for the previous version, or you can manually delete them from the following location: However, for some reason, Firefox is loading the previous version instead of the new version. In this scenario, the file(s) that are in use cannot be deleted and remain on the system until the system is rebooted. I suspect you updated Flash while Firefox was open and playing Flash content.

Click the 'Check Now' widget and verify version 19.0.0.226 is installed.

Make sure all programs that may use Flash Player are closedĪt this point only FP 19 should be installed on the system.

Download the uninstaller from Uninstall Flash Player | Windows.

After capturing the screenshot, do the following: The standalone installer will remove any version of Flash Player that's not being removed as expected. What is the OS Version (including if 32 or 64-bit) and Firefox version installed on your system?

#UPDATING FLASH PLAYER PLUGIN FOR FIREFOX HOW TO#

Take a screenshot (see How to post a screenshot in the forum) of the details (File, Path, Version, etc).In the address field type: about:plugins.This should not happen as the installer removes older versions of the files. It's possible the version 18 files are not being removed from the system and Firefox is loading the older version instead of the newer version.